Privacy Policy (English)

WebIQ BV, located at Jansbinnensingel 19 6811 AK Arnhem, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

https://www.webiq.nl/
Jansbinnensingel 19
6811 AK Arnhem
+31267112220

Personal data we process
WebIQ BV processes your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • Phone number
  • E-mail address
  • IP address

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at [email protected] and we will delete this information.

For what purpose and on what basis we process personal data
WebIQ BV processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising folder
  • Calling or e-mailing you if this is necessary to carry out our services
  • Informing you about changes in our services and products
  • Give you the opportunity to create an account
  • WebIQ BV also processes personal data if we are legally obliged to do so, such as data we need for our tax return.


Automated decision making
WebIQ BV does not make decisions based on automated processing about matters that could (significantly) affect individuals. This concerns decisions that are made by computer programs or systems, without a person (e.g. an employee of WebIQ BV) being involved.

How long we keep personal data
WebIQ BV will not store your personal data longer than strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories of) personal data: (Category) personal data > Retention period > Reason Personal data > Retention period > Reason Address > Retention period > Reason Etc.

Sharing personal data with third parties
WebIQ BV only provides third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
WebIQ BV uses functional and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. WebIQ BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer tailored content and advertisements. During your first visit to our website, we informed you about these cookies and asked your permission to place them. You can opt out of cookies by configuring your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.

View, correct or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for data processing or object to the processing of your personal data by WebIQ BV and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. You can send a request to inspect, correct, delete, transfer your personal data or request the revocation of your permission or objection to the processing of your personal data to [email protected]. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. WebIQ BV would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Authority for Personal Data.

How we secure personal data
WebIQ BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via [email protected].